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Special Departmental Order Requests

How can I place a departmental, corporate or special order?

• Please fill out the form in the following link and click the "Connect with Company Store" button to complete your request. 
  https://share.hsforms.com/16_Ly4doMTjajwT_s-4TIqQ553go 

Safety Points

How do I redeem my Safety points?

• Full instructions can be found by following this link. For additional assistance or questions about your points or Safety Awards, please email safety@abf.com.

Gift Cards

I have a gift certificate from the old store. Can I still use it?

• Absolutely! We have migrated all of the existing electronic gift card numbers from January 1st 2017 thru January 31, 2021, from our previous system, so you may continue to use them.

When I purchase a gift card, will I receive a physical card in the mail?

• No, all of our gift cards are digital. Within 24 hours of purchase, you will receive an email containing the gift card code, as well as details on how to use it.

Can I send a gift card email directly to the recipient?

• At this time, only the purchaser of the gift card will receive an email. It is then the purchaser's responsibility to forward that email to the desired recipient.

Can the gift card be customized with a special message?

• We do not offer personalization for our digital gift cards at this time.

Shipping

Can I get my order expedited / overnighted?

• At this time, we are only offering standard ground shipping, FedEx 2-Day and USPS Priority Mail shipping services.
  If you have an order requiring expedited turnaround, please email companystore@arcb.com.

What carrier will be used to ship my item?

• You will be presented with various carrier options at checkout, of which you may select your preference. Due to pick up times, etc., your order may be shipped via an alternate carrier. You will not be charged for additional shipping fees, if incurred.

When will my order be shipped?

• Please refer to our shipping & returns page for details.

Campus Pickup

• Please refer to the campus pickup page for details.

Returns & Exchanges

Can I return or exchange an apparel item that didn't fit?

• We are accepting limited returns on wearable merchandise, including apparel, headwear, gloves & socks.
• We are currently not facilitating exchanges. You may re-order the correct item at your convenience.
• Please refer to our shipping & returns page for details.

How do I begin a return?

• Please refer to our shipping & returns page for details.