How does campus pickup work?

If you’re an employee at our Fort Smith, AR or Medina, OH campuses and need assistance with Campus Pickup, here are the instructions to guide you: Campus Pickup Instructions

When will my order be delivered?

Fort Smith Campus:

  • Cutoff Time for Orders: The deadline for placing Campus Pickup orders is 12:30 PM CST on shipping days (Monday, Tuesday, and Friday).
  • Same-Day Delivery: While every effort will be made to ensure same-day delivery on shipping days, it cannot be guaranteed.
  • Special Handling: If you require special handling for your shipment, please reach out to

Medina Campus:

  • In-Office Pickup Availability: Weekly basis.
  • Order Placement Deadline: Orders for pickup the following week must be placed by Thursday at noon.
  • Special Handling: If you require special handling, please email
Feel free to contact the specified email address if you have any specific requirements or questions. We appreciate your understanding and cooperation!

    Where do I go to pickup my order?

    To retrieve your order, please follow the instructions based on your location:

    • ArcBest HQ on McClure Drive: Orders will be delivered to the mailroom on your individual floor.
    • Old Greenwood Campus: Orders will be delivered to the mailroom on your individual floor.
    • Innovative Logistics Lab: Visit the mailroom.
    • Planters Campus: Visit the mailroom.
    • Medina Campus: Visit the mailroom.
    • Wheeler Office: Visit the mailroom.
    • Fort Smith Service Center: Visit the mailroom.

    Can I pick up my order from the Company Store?

    Picking up orders at the Company Store is currently unavailable.